Switching to a new phone is exciting, but it can be stressful if you worry about losing your mobile connection. eSIM technology makes this process easier. Unlike traditional SIM cards, eSIMs are digital and embedded in your phone. They remove the need for a physical card and let you switch carriers or numbers without handling hardware.
Transferring your eSIM correctly is crucial to maintain uninterrupted calls, texts, and mobile data. This guide explains the process step by step, covering both iPhone and Android devices. You will also learn about common issues and solutions to ensure a smooth transition.
Can You Transfer an eSIM Between Devices?
Yes, eSIMs can be moved from one device to another. However, there are a few key points to keep in mind:
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Carrier Policies: Some carriers require special activation codes or permissions before you can transfer an eSIM.
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Device Compatibility: Both your old and new devices must support eSIM functionality.
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Software Updates: Make sure your phones are running the latest software. Updates improve eSIM transfer success rates.
Understanding these points before you start saves time and prevents connectivity problems.
Pre-Transfer Checklist
Before you begin the transfer, make sure you have the following ready:
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eSIM-Compatible Device: Confirm your new phone supports eSIM.
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Stable Internet Connection: Wi-Fi or mobile data is needed for activation.
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Carrier Permission: Ensure your carrier allows eSIM transfers.
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Activation Details: Keep your QR code or activation code handy.
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Backup Data: Save contacts, apps, and important files from your old device.
Completing this checklist prevents interruptions and makes the transfer smooth.
How to Transfer eSIM from One Phone to Another
Here’s a clear, step-by-step guide for both iPhone and Android users. Following these steps carefully will ensure your eSIM works on your new device without issues.
For iPhone Users
Step 1: Deactivate eSIM on Old Device
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Go to Settings > Cellular.
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Select the eSIM plan you want to move.
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Tap Remove Cellular Plan.
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Confirm your choice.
Deactivating doesn’t cancel your plan. It only unlinks it from your old phone.
Step 2: Get a New Activation Code
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Scan your existing QR code if reusable.
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If the code is single-use, contact your carrier to get a new one.
Step 3: Install eSIM on New iPhone
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Open Settings > Cellular > Add Cellular Plan.
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Scan the QR code or manually enter the activation code.
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Confirm the installation and restart your phone if prompted.
Step 4: Test Your eSIM
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Make a call or send a text.
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Use mobile data to check connectivity.
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Ensure your eSIM plan shows in settings.
If something isn’t working, contact your carrier for quick support.
For Android Users
Step 1: Deactivate eSIM on Old Device
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Go to Settings > Connections > SIM Card Manager.
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Select the active eSIM profile.
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Tap Remove or Deactivate.
This ensures your eSIM can be added to the new device without conflict.
Step 2: Obtain Activation Details
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Check if your QR code works for multiple uses.
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If not, request a new QR code or activation info from your carrier.
Step 3: Install eSIM on New Android Phone
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Open Settings > Connections > SIM Card Manager > Add Mobile Plan.
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Scan the QR code or enter activation details manually.
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Wait for the process to finish and restart the phone if necessary.
Step 4: Verify Connectivity
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Test calls, texts, and mobile data.
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Check the eSIM shows up correctly under cellular settings.
Contact your carrier if you face connectivity problems.
Troubleshooting Common Issues
Even though transferring eSIMs is simple, some problems may occur. Here’s how to solve them:
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Incompatible Devices:
Check both phones support eSIM. Look at the manufacturer’s website for details. -
QR Code Problems:
Some QR codes are single-use. Ask your carrier for a new code if it fails. -
Network Issues:
Make sure your phone’s software is updated. Contact your carrier if your eSIM won’t connect. -
Dual SIM Conflicts:
If you use a physical SIM and eSIM, check the default SIM settings for calls, texts, and data.
By addressing these issues early, your transfer will be smoother and faster.
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Frequently Asked Questions (FAQs)
Q1: Can I transfer an eSIM without deactivating it on my old phone?
No. Most carriers require the eSIM to be deactivated before it can be used on a new device.
Q2: Do I need to visit a carrier store to transfer my eSIM?
Not always. Many carriers allow online transfers or use of their mobile apps.
Q3: What if I lose my QR code?
Contact your carrier to request a new QR code or activation details.
Q4: Can I use the same eSIM on multiple devices?
No. An eSIM works on one device at a time. Deactivate it on your old phone before using it on a new one.
Q5: Why is eSIM better than a physical SIM?
It’s faster to activate, eco-friendly, travel-friendly, and harder to steal. Dual SIM functionality is also easier with eSIM.